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Moodle Help

This guide is designed to assist with Moodle 3.11 questions.

Kaltura

Kaltura logoTo access Kaltura, do the following: 

Note that Kaltura is Earlham’s new video creation, storage, and management platform. To access the platform, visit the following locations: 

  1. Moodle, via the “My Media” side menu link
  2. Visit kaltura.earlham.edu to log into Kaltura viewing and editing options outside of Moodle.
  3. Kaltura Mediaspace mobile app (aka KMS Go). You can download it from your app store. Use the site address: earlham.mediaspace.kaltura.com to connect the app to our content

Note that Kaltura allows you to:

  1. Record new video with a single or double video input (ex. your camera and your screen, your laptop camera and an external camera)
  2. Upload existing video directly from a file, YouTube or Zoom recording.
  3. Search across all your videos, including metadata (title, description, tags) AND spoken text and written text from within the video
  4. Edit your video, including adding chapters, thumbnails, transcript and auto captions, screen layout
  5. Add quiz questions throughout the videos to confirm student understanding
  6. Allow for comments, giving students an opportunity for asynchronous discussion and to ask questions tied to a particular part of the video
  7. Easily embed the finished product in your Moodle course

Kaltura Training Videos

To access Kaltura training videos, do the following:

Note that there are many great resources you used to get started in Kaltura. Once you understand this, see the list of resources located below: 

  1. Kaltura Capture - Getting Started Guide: Kaltura capture is the application you install on your computer, then use to capture videos with multiple screen input options, most commonly you on your web camera, and a part of your computer screen.
  2. Express Capture Guide: Kaltura Express Capture enables recording content directly from the browser without the need to install any additional software. Kaltura Express Capture uses less memory than Kaltura Capture, but only records video from the webcam. Use the Kaltura Capture app to share content on your screen.
  3. Video Course: Using Kaltura in Moodle: This video series from Kaltura outlines ways of using Kaltura in Moodle, including How to Use My Media, How to Upload Media, How to Edit Media, How to Add a Co-Publisher or Co-Editor, and Interactive Video Quiz.
  4. Earlham Training Session August 2020: "Lecture recording/screen-casting/video sharing": (password required): This session introduces Earlham faculty to the Kaltura platform and screencasting. Facilitated by Neal Baker and Knoll Bendsen.

 

Upload Media

To upload media to Kaltura, do the following: 

Understand there are several different ways to upload media to Kaltura. After understanding this, read below to learn more:

Upload Media

  1. Select media upload from the add new drop down menu.
  2. The upload media page is displayed.
  3. Drag and drop your file or select choose a file to upload.
  4. Select a media file to upload and click open.
  5. While the file is uploading, on the upload media page you can enter title, description and metadata information about the media. Mandatory fields will be marked with an asterisk.

Upon saving you will see a message that reads “media successfully set to private” will appear.
It will be private until moved to gallery or embedded into a course

Upload Video from YouTube

Videos from YouTube are not embedded in the course. They link out to the video which plays in Kaltura.

  1. Navigate to the YouTube video and copy the URL.
  2. Select YouTube from the add new drop down menu.
  3. Paste URL into the video page link and select preview
  4. Confirm or update the title and other information and select save.

Video Presentation

To make video presentations in Kaltura, do the following:

Note that you can use Kaltura video presentations to  display and synchronize videos and document files side-by-side to provide students with a more complete learning experience. To learn about this, do the following: 

  1. Check out the Kaltura Presentation Guide created by Royal Roads University

Edit Videos

To edit videos, do the following:

Note that you can edit videos in Kaltura. After considering whether or not you should edit your video, do the following:

  1. Watch the video you see below. 

Add Collaborators

To add collaborators, do the following

Note that you can add collaborators to your Kaltura videos. After realizing this, do the following: 

  1. From Moodle go to the my media link in the left side bar (or go to kaltura.earlham.edu and open the video.)
  2. To the right of the video you’d like to share, select edit, the pencil icon  (or from the kaltura.earlham.edu interface, open the video, under actions, select edit.)
  3. Select the collaboration tab, then select add collaborator.
  4. In the box type the name of the user with whom you’d like to share the video, then select the appropriate permissions. You may select multiple boxes when choosing permissions if needed. The permissions structure is:
  • Co-Editors can edit the video
  • Co-Publishers can publish the video to other courses
  • Co-Viewers can view the video
  1.  Once you’ve selected the appropriate permissions, click add to add your collaborators. 

 

Edit Captions

To add and edit captions, do the following: 

Understand that captions are an essential element of any video, as it allows all individuals to understand what's happening in the video. To add and edit captions, do the following:

  1. Once the Kaltura video has been selected, click actions and +caption & enrich.
  2. Click the edit (pencil icon) button for the captions you previously added.
  3. Should any of the text need to be edited, that can be done on this screen. There is a play button to view the video with accompanying captions. To edit the text or the corresponding time code, click on these items directly. When done, click save.
  4. Click the back button to go back to your video.

Analytics

To view Kaltura analytics,do the following:

Understand that  Kaltura provides analytics data to help you understand video engagement by individual user, individual video, or for all your media. It can help you understand which users have watched a video, if users are watching the whole video, or when they stop watching your video. To view analytics for a single video, do the following:

  1. Within My Media (in Moodle), or from Mediaspace (kaltura.earlham.edu), click on a media entry.
  2. Click the graph icon to access analytics.Click the graph to see video analytics.

 

  1. This stage allows you to view overall engagement with the video, including number of plays, number of viewers, and dropoff rate. Note that the avg. completion rate can be misleading. If every user only watched your video once, then 75% avg. completion rate indicates they only make it ~75% through the video before stopping. However, if they watch part of it again to review a concept, that lowers the avg. completion rate. 
  2. To view individual user stats, scroll down and click view engagement per user.

Click "engagement by user" to see individual user activity.

  1. See note above about avg. completion rate. Total completion rate is a better picture of whether a user watched the whole video. In the screenshot below, the user has a low avg. completion rate (18.6%) based on the number of times they reviewed pieces of the video. However the 100% total completion rate indicates they did play the video the entire way through. 

Average completion vs. Total Completion

For a more in-depth description of how to use and understand Kaltura analytics, visit Kaltura's support page on Entry-Level Analytics.

Download Media

To download media from Kaltura, do the following:

Note that  you must first enable the ability to download the content. After understanding this, do the following: 

  1. Login to Kaltura MediaSpace (https://earlham.mediaspace.kaltura.com/) and locate the video you wish to download.
  2. After locating the video, click edit (the pencil icon).
  3. Click the downloads tab, and then proceed to check the box next to the word “source”. 
  4. Click save, followed by the button that says go to media.
  5. Scroll down and click the tab that says download, as shown in the image below. After this, click the downloads icon (An arrow pointing down) to save the video to your device.

Click the download icon to download your video.

 

 

Share a Public Link to Your Video

To share a public link to your video, do the following:

Note that you must create public links via the Kaltura Mediaspace web interface. Log in at kaltura.earlham.edu. After logging in and locating the video you wish to share, do the following: 

  1. After locating the video, click the actions dropdown menu, immediately followed by publish. This step is shown in the image located below.                                                                                                                                                                                                                                                             Click actions dropdown menu, followed by publish.
  2. Choose unlisted to give anyone with the link access to the page, or published to publish the video in a preexisting channel.
  3. After choosing how to publish the video, be sure to click save. If the video is unlisted, copy and paste the link to share it with whomever you’d like.

 

Kaltura Troubleshooting

To access Kaltura troubleshooting, do the following:

Understand that  ITS has excellent troubleshooting tips covering a variety of topics including browser compatibility, error messages, uploading, and captioning. Refer to their Help Documentation (link). After realizing this, explore the following: 

  1. Kaltura Express Capture does not work with the Safari browsers. Chrome and Firefox are the supported browsers. 
  2. Browsers may need their security settings adjusted to play videos (link)
  3. If you experience a message about a lack of memory or the video creation and upload process slows or stalls, try closing unneeded applications on your computer. 
  4. If you have difficulties with the Kaltura recording options, trying recording a Zoom session (no participants needed), save the file locally, and upload to Kaltura for captioning and sharing.
  5. Uploading video files to Kaltura will require a strong internet connection. If you are having trouble uploading using your home or personal network, try uploading when on campus.
  6. For additional support contact helpdesk@earlham.edu or the ITS Help Desk.

 

Playlists and Channels

To set up playlists and channels, do the following:

Note that Playlists allow a content owner to group content together for embedding on an external web page. Every time you add a new or remove an item to a Playlist, your embedded player automatically updates to reflect this change.

Channels  allow a content owner to group media together in MediaSpace. The Media Gallery you see when you log in, is a channel. After understanding this, read the following to learn about examples of playlists and channels: 

  1. Scenario A: You have split a long presentation into smaller segments so that you can interject exercises or your own comments in between to provide context. The segments will only make sense if watched in the correct order. The best way to present this is to create a playlist and manually order the videos.
  2. Scenario B: You have a curated collection of media and on each week's topic. Each one is stand alone piece and they can be watched in any order. You can use the Media Gallery feature to organize the videos and restrict access to the people within the class.
  3. Scenario C: You have a video which you would like to be available to people who are not logged into Moodle. You can use the Media Space and set it to public, then it will be open to all. Check with the copyright restrictions before using this option.

Create a Playlist

Setting up a Channel

To set up a channel, note that channels allow content owners to group media together in MediaSpace and restrict access to that media to only a defined list of users. The options for sharing are: 

  1. Open - A user must be logged in to view content but only admin-role users and channel members can contribute content
  2. Restricted - A user must be logged in to view content and only channel members can contribute content
  3. Private - Only members of a channel can view or contribute content
  4. Shared Repository - Only members of a channel can view and contribute content and content may be published to other channels
  5. Public - Anyone can view content without logging in but only channel members can contribute content

Setting up and Managing a Channel

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